REFUND POLICY

At Make Money, Licenced by Registrar of Chits under Telanagana Chits with the Legal company name, SUN INFINTY CHIT FUNDS PRIVATE LIMITED, we strive to provide Our clients with the best possible chit-fund and investment services. If for any reason you are not satisfied with Our services, we offer the following refund policy:

Refund eligibility

You may be eligible for a refund with the terms and conditions applied wherein certain charges may be deducted if you have paid into a chit fund or any other investment plans, or if there are extenuating circumstances that prevent you from continuing to participate in the chit fund.

Refund process

In the event there is any claim for/ of charge back by the User for any reason whatsoever, such User shall immediately approach the Our customer support team with his/ her claim details and claim a refund from Make Money. We will review your request and may require additional information to process your refund.

If there is any refund, it shall be affected only by Our Company via payment gateway or such other means, as Company deems appropriate. No claims for refund/ charge back shall be made by any User to the Payment Service Provider(s) and in the event such claim is made it shall not be entertained.

Refund amount

The refund amount will be based on the amount you have paid into the chit fund or any other service, less any fees or charges that may apply under the applicable terms and conditions. We may also deduct any amounts owed to us or any amounts that we may be required to withhold under applicable law.

Refund timeline

We will process your refund request as soon as practicable. The actual timeline may vary depending on the payment method and the time it takes for the funds to clear.

Refund exceptions

We do not offer refunds for any chit-funds in which you have already participated in an auction or have won the chit-fund. Refund may not be provided as deemed necessary by the terms and policies of Our Company.

Refund for fraudulent/duplicate transaction(s):

The User shall directly contact Our Company for any fraudulent transaction(s) because of misuse of Card/ Bank details by a fraudulent individual/party and such issues shall be suitably addressed by Our Company alone in line with their policies and rules.

Changes to the refund policy

We may update this refund policy from time to time to reflect changes in Our services or legal and regulatory requirements. We will notify you of any material changes to this refund policy by posting a notice on Our website or by email.

If you have any questions or concerns about Our refund policy or your eligibility for a refund, please contact us at (info@make-money.in)

Effective date: This refund policy is effective as of May 2023.